Obtaining a Kenyan passport has become significantly more streamlined in 2025, thanks to the fully digitized process via the eCitizen platform. Whether you're a first-time applicant, renewing, or replacing a lost passport, this guide provides a comprehensive walkthrough to ensure a smooth application experience.
Step 1: Register on eCitizen
Begin by visiting the eCitizen portal. If you don't have an account, sign up using your National ID number and a valid email address. Ensure that the email and phone number you provide are active, as they will be used for application updates and notifications.
Step 2: Access and Fill Out the Passport Application
Once logged in, navigate to the Department of Immigration Services section and select Passport Application. You'll be redirected to immigration.ecitizen.go.ke. Choose the type of passport you're applying for and fill out the online application form (Form 19). Provide accurate personal details, next of kin information, and travel history. Any discrepancies can delay processing.
Step 3: Make the Payment
After completing the application form, proceed to pay the required passport fee. Payment options include M-Pesa, debit/credit card, or bank payment. Select the method that suits you best and follow the instructions to complete the transaction.
Passport Types and Fees:
| Passport Type | Pages | Fee (KES) |
|---|---|---|
| Ordinary A Series | 34 | 7,550 |
| Ordinary B Series | 50 | 9,550 |
| Ordinary C Series | 66 | 12,050 |
| Diplomatic Passport | - | 15,050 |
| Mutilated Passport | - | 20,050 |
| Lost Passport | - | 20,050 |
| Certificate of Identity | - | 3,050 |
Step 4: Print Your Application and Receipts
Upon successful payment, download and print the completed application form along with three copies of the payment invoice. These documents are required when you present yourself at the immigration office for biometric capture and document verification. Ensure all information is clearly visible.
Step 5: Book an Appointment and Submit Your Application
While much of the process is digital, you must visit an immigration office in person for biometric data capture and document submission. Before your visit, book an appointment through your eCitizen portal. Available centers include Nyayo House (Nairobi), Mombasa, Kisumu, and other regional offices.
Required Documents:
- Printed application form and payment receipts
- Original and copy of your National ID
- Original and copy of your birth certificate
- Three recent passport-sized photos (with a white background)
- Recommender's ID copy (a Kenyan citizen who is not a relative)
Key Insights and Tips
📸 Photo Requirements
Ensure your passport photos meet the following criteria:
- White background
- Full face visible, no head coverings (unless for religious reasons)
- No glasses or earrings
- Neutral expression
🖥️ Document Upload Tips
When uploading documents:
- Use JPEG or PNG formats
- Ensure files are clear and legible
- Keep file sizes within the specified limits
⏱️ Processing Time
The processing time for a Kenyan passport is typically between 10 to 15 working days. However, this may vary depending on the application volume and completeness of your documents.
✅ Conclusion
Applying for a Kenyan passport online in 2025 is a streamlined process that combines digital convenience with essential in-person verification. By following the steps outlined above and ensuring all your documents are in order, you can obtain your passport efficiently.